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etalb1111 · May 24th, 2009, 03:02 AM

hi there
does anyone know about this - went to bespoke balance yesterday and it was blank now today it is a random figure £745 or something - thankfully not my balance - how do i pay my balance - want to pay it today before i spend the money? thanks

Jenova · May 24th, 2009, 03:06 AM

You ask Maya, or maybe whoever you have been dealing with so far and Maya, to set up the correct amount for youon the website. Maya then emails you to tell you that this has been done and you pay. That is how it has worked for me at least.

etalb1111 · May 24th, 2009, 03:12 AM

ok - thanks Jenova. I'll do this now!

BelenEchandia · May 24th, 2009, 04:53 AM

Hi Emma,

I've just picked up your email on behalf of Maya as she isn't around at present and replied to it.

The bespoke balance feature is not working at present so we are doing it manually - it's not ideal for anyone but rest assured that the balance payments will be automated as soon as we have the features-side of the website working properly. Meanwhile it is safer to do it by hand.

For anyone who is wondering, we basically change the bespoke balance amount for each customer when a bespoke is ready to ship.

Hope that clarifies!

X

etalb1111 · May 24th, 2009, 11:30 AM

ok thats great - thanks so much!!

May 24th, 2009, 03:02 AM	#1
etalb1111 OP Member Joined: Aug 2007 Location: London Posts: 836	Paying bespoke balance online? Does this feature work? hi there does anyone know about this - went to bespoke balance yesterday and it was blank now today it is a random figure £745 or something - thankfully not my balance - how do i pay my balance - want to pay it today before i spend the money? thanks

May 24th, 2009, 04:53 AM	#4
BelenEchandia Member Joined: Jan 2008 Posts: 448	Hi Emma, I've just picked up your email on behalf of Maya as she isn't around at present and replied to it. The bespoke balance feature is not working at present so we are doing it manually - it's not ideal for anyone but rest assured that the balance payments will be automated as soon as we have the features-side of the website working properly. Meanwhile it is safer to do it by hand. For anyone who is wondering, we basically change the bespoke balance amount for each customer when a bespoke is ready to ship. Hope that clarifies! X
BelenEchandia Member Joined: Jan 2008 Posts: 448

May 24th, 2009, 03:06 AM	#2
Jenova Member Joined: Jul 2007 Location: UK Posts: 11,009	You ask Maya, or maybe whoever you have been dealing with so far and Maya, to set up the correct amount for youon the website. Maya then emails you to tell you that this has been done and you pay. That is how it has worked for me at least.

May 24th, 2009, 03:12 AM	#3
etalb1111 OP Member Joined: Aug 2007 Location: London Posts: 836	ok - thanks Jenova. I'll do this now!

May 24th, 2009, 11:30 AM	#5
etalb1111 OP Member Joined: Aug 2007 Location: London Posts: 836	ok thats great - thanks so much!!

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