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BE Concierge · Nov 17th, 2008, 03:59 PM

Originally Posted by mariabdc

Neither can I... this is very frustrating, given that i am a returning customer...
I can browse the page via alternate proxys, but some images are missing and others are distorted... Sometimes i get very angry and promise myself not to look into BE bags again until this is sorted out...
Jackie said she was looking into this back in june, but the website is still blocked to Spanish IPs....

We are working on this very issue right now. Thank you for your patience!

lenabean · Nov 17th, 2008, 11:21 PM

Ok, probably a really silly question.... I would like to order my first bag, but am confused about the price. On the website, the Love me in pewter is listed as 799. Is that US dollars or UK pounds?

finzup · Nov 18th, 2008, 07:21 AM

^^ that's USD

debpie · Nov 23rd, 2008, 07:22 PM

FYI ^ My prices show up in pounds.

finzup · Nov 24th, 2008, 08:43 AM

dp5118, If you are in US and see GPB, let Jackie know as it should be in USD for you.

It depends on your ISP routing info for some reason as to what currency shows up --
but that price for the LM in pewter is definitely $799 USD.

BE Concierge · Nov 24th, 2008, 05:54 PM

Thank you finzup! That is correct.

TejasMama · Nov 26th, 2008, 09:30 AM

I'd like to know if the Pewter will be back in the spring--specifically in the Stroke Me Medium and Hold Me styles? Thank you!

Jenova · Nov 28th, 2008, 09:49 AM

Will the reduction in VAT be passed onto UK BE customers?

maplecottage · Nov 28th, 2008, 10:03 AM

In my BE website account, it says item not shipped.

Does this mean it hasn't left BE, or does it mean the post office hasn't received a signed for signature as yet? Not sure how the BE tracking system works.

As you can see I am waiting (im)patiently for my new bag :)

Thanks for your help.

Jenova · Nov 28th, 2008, 10:07 AM

Originally Posted by maplecottage

In my BE website account, it says item not shipped.

Does this mean it hasn't left BE, or does it mean the post office hasn't received a signed for signature as yet? Not sure how the BE tracking system works.

As you can see I am waiting (im)patiently for my new bag :)

Thanks for your help.

Maplecottage

In my experience, it means the former. The my account section on the BE site says shipped before the Royal Mail tracking system has even got the parcel logged into its system.

maplecottage · Nov 28th, 2008, 10:53 AM

Thanks Jenova, hmm I wonder if its all okay, Jo has already received hers.

Jenova · Nov 28th, 2008, 11:08 AM

Originally Posted by maplecottage

Thanks Jenova, hmm I wonder if its all okay, Jo has already received hers.

Contact them if you are going to worry about this over the weekend.

maplecottage · Nov 28th, 2008, 12:17 PM

My bag is on its way, put a call in to the lovely BE ladies, and all is good. Many thanks.

flyvetjo · Nov 28th, 2008, 12:46 PM

Originally Posted by maplecottage

My bag is on its way, put a call in to the lovely BE ladies, and all is good. Many thanks.

BE Concierge · Nov 29th, 2008, 02:00 AM

Originally Posted by TejasMama

I'd like to know if the Pewter will be back in the spring--specifically in the Stroke Me Medium and Hold Me styles? Thank you!

We will attempt to source pewter crash for the upcoming season though everything is dependent on availability through the tanneries.

Stroke Me will probably not be available as a stock bag but you may always have one by bespoke order. Hold Me will probably return for spring.

I am very sorry to sound like a broken record but the completed line has not been revealed. I do not like to raise any hopes if anything should change so please do know that this is not definite information but rather what we can likely expect. If you see something that you like now, it is best to order it sooner than later.

I do hope this has helped answer those questions a bit and am so sorry I do not have more to share at the moment. I hope to have a bit of news soon.

Have a lovely weekend!

Nov 17th, 2008, 11:21 PM	#167
lenabean Member Joined: Aug 2006 Posts: 622	Ok, probably a really silly question.... I would like to order my first bag, but am confused about the price. On the website, the Love me in pewter is listed as 799. Is that US dollars or UK pounds?
lenabean Member Joined: Aug 2006 Posts: 622

Nov 18th, 2008, 07:21 AM	#168
finzup Addicted Belenista! Joined: Feb 2007 Location: Rhode Island Posts: 5,309	^^ that's USD
	__________________ -Katie

Nov 23rd, 2008, 07:22 PM	#169
debpie Member Joined: Dec 2007 Location: Nashville TN Posts: 3,788	FYI ^ My prices show up in pounds.
	__________________ debpie aka: formerly dp****

Nov 24th, 2008, 08:43 AM	#170
finzup Addicted Belenista! Joined: Feb 2007 Location: Rhode Island Posts: 5,309	dp5118, If you are in US and see GPB, let Jackie know as it should be in USD for you. It depends on your ISP routing info for some reason as to what currency shows up -- but that price for the LM in pewter is definitely $799 USD.
	__________________ -Katie

Nov 24th, 2008, 05:54 PM	#171
BE Concierge Member Joined: Oct 2008 Posts: 224	Thank you finzup! That is correct.
BE Concierge Member Joined: Oct 2008 Posts: 224	__________________ Rose Belen Echandia Concierge

Nov 26th, 2008, 09:30 AM	#172
TejasMama Member Joined: Mar 2007 Posts: 5,466	I'd like to know if the Pewter will be back in the spring--specifically in the Stroke Me Medium and Hold Me styles? Thank you!
TejasMama Member Joined: Mar 2007 Posts: 5,466	__________________ ____________________________ "Not everything that can be counted counts, and not everything that counts can be counted." --Albert Einstein ____________________________ Finding Mindful Habits Here: www.zenhabits.org

Nov 28th, 2008, 09:49 AM	#173
Jenova Member Joined: Jul 2007 Location: UK Posts: 11,007	Will the reduction in VAT be passed onto UK BE customers?
	Last edited by Jenova; Nov 28th, 2008 at 09:59 AM.

Nov 28th, 2008, 10:03 AM	#174
maplecottage Member Joined: Sep 2008 Location: London Posts: 4,258	In my BE website account, it says item not shipped. Does this mean it hasn't left BE, or does it mean the post office hasn't received a signed for signature as yet? Not sure how the BE tracking system works. As you can see I am waiting (im)patiently for my new bag :) Thanks for your help.

Nov 28th, 2008, 10:53 AM	#176
maplecottage Member Joined: Sep 2008 Location: London Posts: 4,258	Thanks Jenova, hmm I wonder if its all okay, Jo has already received hers.

Nov 28th, 2008, 12:17 PM	#178
maplecottage Member Joined: Sep 2008 Location: London Posts: 4,258	My bag is on its way, put a call in to the lovely BE ladies, and all is good. Many thanks.

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