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Balenciaga Returns-- do I need to return the box too?


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Jan 6, 2012, 10:49pm   #1
PlatinumSerenity's Avatar
Thread Starter
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Hello,

I bought a Balenciaga bag on Balenciaga.com and want to return it via mail.
The Balenciaga box is so bulky so can I return just the bag and dustbag... without the box?

I threw out all the packaging so I can't just ship it back in original packaging.

Can I not send the Balenciaga box with my bag return??
Jan 6, 2012, 11:04pm   #2
roey's Avatar
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You don't have to return the box to the boutiques; not sure about online.
Jan 7, 2012, 11:06am   #3
Jira's Avatar
balenciaga :)
Their terms don't say anything about original packaging so I assume it's okay to send it back without the box... Here's the page with return instructions: http://www.balenciaga.com/en_US/footernav/assistance.
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