Help!! =(

aoshi_0514 · Dec 31st, 2007, 05:01 PM

I checked in my Tomato First, stored it in my luggage and when I opened the luggage my Volumizing mousse is empty and stained my first!!! Please help, now it has stains!!!

aaallabama · Dec 31st, 2007, 05:06 PM

^^ oh nooooooooooooo, sweetie i'm so sorry!!!

...please contact barbara @ LMB immediately & ask her what to do...since it's a holiday, i don't know if they'll be able to respond right away...but my suggestion would be to leave it alone until you hear back from her...please keep us posted & let us know what happens (((hugs)))

http://www.lovinmybags.com/

aoshi_0514 · Dec 31st, 2007, 05:31 PM

I will contact her but I'm not sure how soon she can respond. I am panicking it really looks awful=(

aoshi_0514 · Jan 1st, 2008, 10:35 PM

I'm sending it to lovin my bags.. does anyone know the turnaround time??

C H A N E L Blonde · Jan 1st, 2008, 10:43 PM

^^^ Glad to hear you're sending it out. Don't know the turn around time but, please let us know how it goes. Keeping fingers crossed for you!!!

aoshi_0514 · Jan 17th, 2008, 08:33 AM

Unfortunately, they couldn't take out the stains and would need to color correct. it would cost $225, hefty price for a first, is it worth it???

ClareBC · Jan 17th, 2008, 08:40 AM

Why don't you claim for the full price of your bag on your insurance? Home or holiday insurance?

aoshi_0514 · Jan 17th, 2008, 08:45 AM

Don't have insurance on it
Sorry - I don't even know you can get that =(

hmwe46 · Jan 18th, 2008, 12:13 AM

Do you have pics??

How big are the stains?

Front or back?

That is quite a lot of money to correct the damage- is it worth it to you??

Sorry this happened

aoshi_0514 · Jan 18th, 2008, 12:45 PM

they're on the handles and in the back
but you won't really see them unless you look at it very closely

aoshi_0514 · Jan 18th, 2008, 12:45 PM

i don't have pics as they are with LMB now

Dec 31st, 2007, 05:01 PM	#1
aoshi_0514 Member	Help!! =( I checked in my Tomato First, stored it in my luggage and when I opened the luggage my Volumizing mousse is empty and stained my first!!! Please help, now it has stains!!!

Dec 31st, 2007, 05:06 PM	#2
aaallabama r.i.p. my angel Location: nyc baby	Re: Help!! =( ^^ oh nooooooooooooo, sweetie i'm so sorry!!! ...please contact barbara @ LMB immediately & ask her what to do...since it's a holiday, i don't know if they'll be able to respond right away...but my suggestion would be to leave it alone until you hear back from her...please keep us posted & let us know what happens (((hugs))) http://www.lovinmybags.com/ __________________ "dogs never bite me, just humans." - marilyn monroe

Dec 31st, 2007, 05:31 PM	#3
aoshi_0514 Member	Re: Help!! =( I will contact her but I'm not sure how soon she can respond. I am panicking it really looks awful=(

Jan 1st, 2008, 10:35 PM	#4
aoshi_0514 Member	Re: Help!! =( I'm sending it to lovin my bags.. does anyone know the turnaround time??

Jan 1st, 2008, 10:43 PM	#5
C H A N E L Blonde Member	Re: Help!! =( ^^^ Glad to hear you're sending it out. Don't know the turn around time but, please let us know how it goes. Keeping fingers crossed for you!!!

Jan 17th, 2008, 08:33 AM	#6
aoshi_0514 Member	Re: Help!! =( Unfortunately, they couldn't take out the stains and would need to color correct. it would cost $225, hefty price for a first, is it worth it???

Jan 17th, 2008, 08:40 AM	#7
ClareBC Member Location: UK	Re: Help!! =( Why don't you claim for the full price of your bag on your insurance? Home or holiday insurance?

Jan 17th, 2008, 08:45 AM	#8
aoshi_0514 Member	Re: Help!! =( Don't have insurance on it Sorry - I don't even know you can get that =(

Jan 18th, 2008, 12:13 AM	#9
hmwe46 Member	Re: Help!! =( Do you have pics?? How big are the stains? Front or back? That is quite a lot of money to correct the damage- is it worth it to you?? Sorry this happened

Jan 18th, 2008, 12:45 PM	#10
aoshi_0514 Member	Re: Help!! =( they're on the handles and in the back but you won't really see them unless you look at it very closely

Jan 18th, 2008, 12:45 PM	#11
aoshi_0514 Member	Re: Help!! =( i don't have pics as they are with LMB now