Chipped edges? Cracked Sealant, Waxy Edgework flaking off

tofuchan · Jul 14th, 2008, 11:50 PM

who that's terrible if it's only beenless than a year...there really SHOULD be some sort of warranty huh..but then i guess they can never gauge how much people use their bags and how rough they are either..lots of money for something to not last..

lilbotyler · Jul 15th, 2008, 12:02 AM

my bag is absolutely beautiful, I love it.

It makes me cry to see that the handles let it down.

happychica87 · Jul 15th, 2008, 12:04 AM

I though LV has some kind of warranty..I think Bal should too..let's face it Bal is not much cheaper than LV

mintpearl · Jul 15th, 2008, 02:30 AM

I think i've read here somewhere that balny will have handles completely changed to new ones for a price. I remember the price was reasonable for completely new handles.

nicole2730 · Jul 15th, 2008, 02:41 AM

looks like the glazing has come off. i think LMB can reglaze them for you or you can get completely new handles (could just be an urban myth tho) from Bal NY. takes a long time and who knows if they even offer that service anymore...
try contacting barbara at Lovin' My Bags (LMB) - i'm almost positive this is something she can do

fayden · Jul 15th, 2008, 03:07 AM

BalNY charges $150 for new handles. not bad, give them a call! Btw it only takes about 3 weeks... but since you're in australia i guess shipping may take longer.

ladyisobel · Jul 15th, 2008, 03:41 AM

Quote:

Originally Posted by koala09

Beautiful bag,congrats!!!

, yes, random !!

chinkee21 · Jul 15th, 2008, 03:44 AM

Wow, that is unacceptable for a bag less than a year old.

So sorry this happened to you.

pinkboudoir · Jul 15th, 2008, 03:48 AM

The leather on your bag looks gorgeous. I think there is a thread somewhere about splitting handles. It is happening to my Sienna Day too but the handles do not split open but I see all the whitish part. I leave it alone tho. Had the bag about less than half a year or so & I use it quite a bit. But I did got get all that thread fraying.

Here you go, Chipped edges? Cracked Sealant, Waxy Edgework flaking off

Vida from Milan · Jul 15th, 2008, 01:05 PM

I'm sorry this happens, but my SA said that Bbags have a fast vintage process, so they quickly seem old bags...But not each bag spilts or react the same way......if you don't like it, I suggest you, as the other girls,
1st) Call BalNY and explain, then send them these pictures, in the case they can't do anything (that seems unreal to me)...pass to 2nd) Write LMB and explain too..Hope to hear good news from you
Hugs!

kristie · Jul 15th, 2008, 02:55 PM

If I were you I would just send it to Bal for completely new handles. It is $150 and takes up to three months to actually get the handles into BalNY from France so they can have their repair guy (in NY)replace them.

I personally would never send any bag to LMB because every bag I have seen come back from them comes back "different." Tht is just me though, I am sure tons of people have been happy with LMB.

sidsemo · Jul 15th, 2008, 03:13 PM

I have the same problems with my steel city. Also it has started to yellow within the last month. I bought it from Aloha Rag. Mabye I will contact them, but I would hate to be withiut the bag for 3 months

ashtray-girl · Jul 15th, 2008, 03:15 PM

wow, the bag isn't even a year old, that's not acceptable!

It happend to my rouge theatre city also, but after over two years and believe me I have no mercy for my bags, they have to survive work, university, shopping, clubbing and rock festivals.

I think the best you can do, is to call BalNY speak to the SA who sent you the bag, and tell him or her what happend! I don't know how it is in the US, but in Europe you have a waranity of a least 2 years, they have to repair it for free!

Sometimes you have to be persistant.
found a crack in a vuitton after 15 months, my SA wasn't in the shop and the other SA told me, that it's impossible and that I misuse my bag and do not take care the way they told me. Best was " If you are not happy with our quality, you don't have to buy our bags!"
The next day I spoke to the manager, showed again the receipt and after a min he came bag with a new bag!

In your case the situation is trickier because of the Australia/ NY distance, but don't let them fool you!
If you are paying over 1000 $ for a bag you can at least expect good service and high quality!
And bags are there to wear them and not just putting them in a showcase and starring at them!

But if they really can't do anything for you, go for the 150$ handles.

monika

BeBear · Jul 20th, 2008, 06:08 AM

There are 2 edge sealants for leather I can find online:

1) Edge Kote - some members have tried it with success
http://sewwhatsupplies.com/cart/inde...products_id=94

2) Found this from some professional leather worker forum. Highly recommended in that forum, but not sure if any tPFers have tried it before.
http://www.leathercoatings.com/edge.htm

susa · Jul 21st, 2008, 10:28 AM

Quote:

Originally Posted by BeBear

There are 2 edge sealants for leather I can find online:

1) Edge Kote - some members have tried it with success
http://sewwhatsupplies.com/cart/inde...products_id=94

2) Found this from some professional leather worker forum. Highly recommended in that forum, but not sure if any tPFers have tried it before.
http://www.leathercoatings.com/edge.htm

thanks for the helpful links,

Jul 14th, 2008, 11:50 PM	#46
tofuchan <3 bal accessories! Location: Hawaii	who that's terrible if it's only beenless than a year...there really SHOULD be some sort of warranty huh..but then i guess they can never gauge how much people use their bags and how rough they are either..lots of money for something to not last.. __________________ cassie's wishlist: vintage chanel cross body bag vintage chanel bags (black / red) Chanel HG: BALENCIAGA-- black flat clutch GGH Bal HG at the moment: jet black PT RH/GGH w/feet my food & bag bloggy

Jul 15th, 2008, 12:04 AM	#48
happychica87 Bal Gal Location: NYC	I though LV has some kind of warranty..I think Bal should too..let's face it Bal is not much cheaper than LV __________________ My Wishlist: Metallic Reissue: Pink/Dark Silver GSH City: Pale Magenta/Amethyst

Jul 15th, 2008, 02:30 AM	#49
mintpearl Member	I think i've read here somewhere that balny will have handles completely changed to new ones for a price. I remember the price was reasonable for completely new handles. __________________ mandarin officier

Jul 15th, 2008, 02:41 AM	#50
nicole2730 sofa king crazy... Location: lala land	looks like the glazing has come off. i think LMB can reglaze them for you or you can get completely new handles (could just be an urban myth tho) from Bal NY. takes a long time and who knows if they even offer that service anymore... try contacting barbara at Lovin' My Bags (LMB) - i'm almost positive this is something she can do __________________ please click here to feed and shelter a rescued animal - it's free! http://www.theanimalrescuesite.com/c...faces?siteId=3

Jul 15th, 2008, 03:07 AM	#51
fayden latest obsession : Location: big apple	BalNY charges $150 for new handles. not bad, give them a call! Btw it only takes about 3 weeks... but since you're in australia i guess shipping may take longer. __________________ what's next?

Jul 15th, 2008, 12:02 AM	#47
lilbotyler kick it Location: Australia	my bag is absolutely beautiful, I love it. It makes me cry to see that the handles let it down.

Jul 15th, 2008, 03:44 AM	#53
chinkee21 Member Location: Hong Kong	Wow, that is unacceptable for a bag less than a year old. So sorry this happened to you. __________________ RM Lipstick Patent MAC (on the way!) RM Noir/Pearl Duo (on the way!) RM Seafoam Mini Nikki ( coming soon!) Rafe Sophie Flap Clutch in Smoke ( on the way!) Wishing for: Balenciaga Giant Gold Hardware Part-Time, where are you??PM me if you find any! Dream bag:

Jul 15th, 2008, 03:48 AM	#54
pinkboudoir loves RUBY!!! Location: SUN-shine-y island	The leather on your bag looks gorgeous. I think there is a thread somewhere about splitting handles. It is happening to my Sienna Day too but the handles do not split open but I see all the whitish part. I leave it alone tho. Had the bag about less than half a year or so & I use it quite a bit. But I did got get all that thread fraying. Here you go, Chipped edges? Cracked Sealant, Waxy Edgework flaking off __________________ COLOURS Last edited by pinkboudoir; Jul 15th, 2008 at 03:52 AM.

Jul 15th, 2008, 01:05 PM	#55
Vida from Milan Gone Shopping... Location: Milan, Italy	I'm sorry this happens, but my SA said that Bbags have a fast vintage process, so they quickly seem old bags...But not each bag spilts or react the same way......if you don't like it, I suggest you, as the other girls, 1st) Call BalNY and explain, then send them these pictures, in the case they can't do anything (that seems unreal to me)...pass to 2nd) Write LMB and explain too..Hope to hear good news from you Hugs! __________________ I MY BABIES _________________________________ 08 White First 07 Aquamarine Day _________________________________ Who's next?

Jul 15th, 2008, 02:55 PM	#56
kristie "H" is for horses?	If I were you I would just send it to Bal for completely new handles. It is $150 and takes up to three months to actually get the handles into BalNY from France so they can have their repair guy (in NY)replace them. I personally would never send any bag to LMB because every bag I have seen come back from them comes back "different." Tht is just me though, I am sure tons of people have been happy with LMB. __________________ Uh oh...I think I may be more in danger of buying a Hermes saddle than a Birkin.......

Jul 15th, 2008, 03:13 PM	#57
sidsemo Member	I have the same problems with my steel city. Also it has started to yellow within the last month. I bought it from Aloha Rag. Mabye I will contact them, but I would hate to be withiut the bag for 3 months __________________ Balenciaga: Steel day F/W 07 - had it/sold it Giant RTT steel F/W 07 - had it/sold it! Vert Thyme work pre S/S 08 - had it/sold it! Pale Magenta Giant SH compagnon pre S/S 08 - had it/sold it! Steel City RH F/W 07 - got it ! Antracite work RH F/W 08 - got it! Antra GSH envelope clutch pre S/S 09 - got it! Saddle City F/W 08 - want it

Jul 15th, 2008, 03:15 PM	#58
ashtray-girl Member Location: Germany	wow, the bag isn't even a year old, that's not acceptable! It happend to my rouge theatre city also, but after over two years and believe me I have no mercy for my bags, they have to survive work, university, shopping, clubbing and rock festivals. I think the best you can do, is to call BalNY speak to the SA who sent you the bag, and tell him or her what happend! I don't know how it is in the US, but in Europe you have a waranity of a least 2 years, they have to repair it for free! Sometimes you have to be persistant. found a crack in a vuitton after 15 months, my SA wasn't in the shop and the other SA told me, that it's impossible and that I misuse my bag and do not take care the way they told me. Best was " If you are not happy with our quality, you don't have to buy our bags!" The next day I spoke to the manager, showed again the receipt and after a min he came bag with a new bag! In your case the situation is trickier because of the Australia/ NY distance, but don't let them fool you! If you are paying over 1000 $ for a bag you can at least expect good service and high quality! And bags are there to wear them and not just putting them in a showcase and starring at them! But if they really can't do anything for you, go for the 150$ handles. monika __________________ Vuitton Lock it Horizontal Vuitton Galliera Vuitton monogram Speedy 35 Balenciaga City Rouge Theatre Miu Miu St. Cocco and lots of vintage 1950 - 1970 evening bags and clutches by Vuitton, Bottega Veneta(metallic pink), Dior and Fendi. . . Last edited by ashtray-girl; Jul 15th, 2008 at 03:18 PM.

Jul 20th, 2008, 06:08 AM	#59
BeBear Member	There are 2 edge sealants for leather I can find online: 1) Edge Kote - some members have tried it with success http://sewwhatsupplies.com/cart/inde...products_id=94 2) Found this from some professional leather worker forum. Highly recommended in that forum, but not sure if any tPFers have tried it before. http://www.leathercoatings.com/edge.htm