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Rocco - where to get replacement shoulder strap?

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May 24, 2012, 6:22pm   #1
Zoe Bradley's Avatar
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Zoe Bradley
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Hi Ladies! I'm a proud new owner of a Rocco bag! Black with brass studs. I purchased it second hand for a great deal. However, it's missing the shoulder strap. I was thinking I'd contact customer service at Alexander Wang. However, I've heard that their customer service isn't very helpful. I'm just wondering if anyone here has had to purchase a new strap and where they were able to get it?

Thank you!

She's at the cobbler right now getting cleaned up but I'll plan to post some pics when I get her back :)
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