Hi Ladies! I'm a proud new owner of a Rocco bag! Black with brass studs. I purchased it second hand for a great deal. However, it's missing the shoulder strap. I was thinking I'd contact customer service at Alexander Wang. However, I've heard that their customer service isn't very helpful. I'm just wondering if anyone here has had to purchase a new strap and where they were able to get it?
She's at the cobbler right now getting cleaned up but I'll plan to post some pics when I get her back :)